✔️ Step 1: Go to the "card" section in your Ontop account and click on "Card settings"

✔️ Step 2: Here, you will see a pop up window to cancel or freeze the card (The freeze option is not available yet)

✔️ Step 3: Now, you will see a confirmation window. Click on "Cancel card" to continue.

✔️ Step 4: To confirm, you must write the 6 digit code that will be sent to your email.

It's done! In a couple of minutes the Ontop card will be cancelled 😥



If you have further questions, feel free to contact our support team via chat 😊

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