How to avoid delays in your transactions?
Some tips that will help you to avoid that your money takes long to arrive long to arrive.
Andre avatar
Written by Andre
Updated this week

This article provides certain recommendations that allow you to make your transfers effective as quickly as possible (or with the least difficulty).

  • Check beforehand that the recipient's data is correct and complete:

Take the time necessary to verify the accuracy of the recipient's data (Names and last names, identity document, bank and type of destination account, exact address, and in many cases, IBAN, SWIFT, BIC, etc., according to the case).

For third-party accounts, in addition to the above information, you must write the full name of the bank account owner and their correct ID number.

  • Make sure to make your interbank transfers before the cut-off time:

All money transactions that are activated after the cut-off time are processed the next business day, which may cause a delay in the settlement time of the funds in the destination account. This cut-off hour is normally in the afternoon around 3 to 5 PM, but you can validate it with your bank account directly.

  • Try to request your transfers on the first days of the week:

This is because all transactions only move on business days (no weekends or holidays). So if you request a withdrawal on Friday, it will only move until Monday.

For example: If you request a transaction on Thursday afternoon and the estimated time to arrive is 3 business days, the days that it will move would be Friday, Monday, and Tuesday.

If you have further questions, feel free to contact our support team via chat 😊

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