Why am I being paid less money?

In this case, it is most likely that your bank charged some type of fee, which is why you see this discount in your payment.

Why hasn't what you paid me been correct?

For these types of cases, it is important to contact our support team to review what could have happened. To do this, enter our link, we will assist you in the shortest possible time. Thanks!

Why have I received my payment in dollars when it should be in another currency?

In this case, it may be due to the data added to your payment method. We recommend that you fill them out completely because if our system does not take any information and you have another account added, it automatically sends the money to that account with the complete information.

If you have further questions, please feel free to contact us via chat (friendly reminder if you want to contact us login to your account or create one).😊

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