How to withdraw the money from my Wallet?

This is the process to send your money from your Wallet to your Payment method.

Andre avatar
Written by Andre
Updated over a week ago

Transfer your money to your payment method in short simple steps.

✔️ Step 1: Click on "Wallet" and you must select "Send Money":

✔️ Step 2. You will see the registered payment methods and can choose one and select the option ‘Send Money’.

✔️ Step 3. Depending on the payment method you have added, you can transfer your money. Here you can choose different amounts to transfer to different accounts you have added. Remember that you can spend the amount of money you want and leave a part in the Wallet to withdraw later.

✔️ Step 4: You must select "Continue" so that the money is sent to the account you have chosen.

Here you will see all the details of your payment method and before confirming, you can verify that all this information is correct 👍

✔️ Step 5: Then you will receive a confirmation code at the email address you have registered to withdraw the money. You must enter it.

✔️ Step 6: Congratulations, the amount of money you have selected will go to your payment method. Remember that this process takes around 5 business days. You can check that the transfer has been made in the Wallet section.

If you have further questions, feel free to contact our support team via chat 😊

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